Skip to content

Managed security for remote and hybrid teams

Reduce Security Risk, Support Compliance, and Prepare for Safer AI Use

Tecnico Defend helps businesses using Microsoft 365 and Google Workspace reduce phishing risk, strengthen cloud identities, support cyber insurance and vendor reviews, and build a safer foundation for AI use.

Keep your current IT provider or internal team. Defend focuses on the security, reporting, and governance layer.

What Defend improves

This offer is built around the outcomes that matter most to buyers and create better retention for your business.

Lower security risk

Strengthen identities, email defenses, devices, and access controls to reduce common attack paths.

Better remote visibility

Improve oversight for remote and hybrid teams across users, devices, Microsoft 365, and Google Workspace.

Stronger trust readiness

Make cyber insurance, vendor reviews, and security questionnaires easier to handle with clearer reporting support.

Safer AI adoption

Build a cleaner foundation for business AI use by reviewing identity, access, and data exposure concerns.

Just need security, not full IT support?

Defend is for businesses that want stronger protection and better reporting support without replacing their current IT provider or buying a full managed IT contract.

Keep your current IT

Stay with your internal team or outside provider. Defend focuses on the security, governance, and reporting layer.

Built for cloud-first teams

Designed for remote and hybrid businesses running on Microsoft 365, Google Workspace, laptops, and modern identity systems.

Focused on trust and resilience

Go beyond basic protection with support that helps you answer security questions from clients, carriers, and partners.

Full managed IT and helpdesk support can be added separately if needed.

AI readiness and governance support

Many businesses are already using AI without clear guardrails. Defend helps you build a safer foundation before that risk grows quietly in the background.

  • Review identity and access risks tied to Microsoft 365 and Google Workspace
  • Identify common data exposure concerns for remote and hybrid teams
  • Support practical internal AI usage expectations and policy guidance
  • Help reduce the chance of sensitive business data flowing into the wrong tools

This positions Defend beyond basic monitoring and closer to security, governance, and safer adoption of modern tools.

Good fit for businesses that want to:

  • Improve visibility into accounts, access, and business data
  • Strengthen security before wider AI tool use
  • Support remote staff with clearer technology guardrails
  • Reduce risk without taking on a full IT outsourcing contract

Who Defend fits best

Defend is strongest for businesses that depend on trust, cloud access, remote work, and reliable documentation.

Financial and advisory firms

A strong fit for firms that need better account security, cleaner remote access, and more confidence during insurance or client security reviews.

Construction and field-based teams

Support office and field users with secure devices, dependable communication, phishing protection, and smoother onboarding across changing teams.

Professional services businesses

Help distributed teams protect client data, improve consistency, and reduce technology friction across Microsoft 365 and Google Workspace.

Tecnico Defend pricing

Two simple plans. Same security foundation. The difference is how much support you need for reporting, trust requirements, and ongoing governance conversations.

Tecnico Defend CORE

Managed security with minimal overhead

Best for: Construction, retail, lean remote teams, and businesses that want strong protection without heavier reporting requirements.

$29/user/mo
Minimum
10 users
Onboarding
Starting at $495
  • Email security with AI-assisted detection
    Improve detection and quarantine of suspicious email activity.
  • Endpoint and device risk monitoring
    Visibility and alerting to reduce risk across laptops and desktops.
  • Microsoft 365 and Google Workspace hardening
    Reduce risky access, tighten sharing, and improve cloud security posture.
  • Identity and MFA review
    Strengthen account protection for remote users and common sign-in risks.
  • Monthly review and guidance
    Ongoing review of alerts, posture, and practical next-step guidance.
Result

Stronger day-to-day protection with better visibility and lower operational risk.

Book a CORE Review
Most Recommended

Tecnico Defend COMPLIANCE

Managed security plus reporting support and trust readiness

Best for: Financial and advisory firms, law firms, healthcare-related teams, and businesses answering vendor questionnaires or cyber insurance requirements.

$49/user/mo
Minimum
10 users
Onboarding
Starting at $995
  • Everything in CORE
    Email, endpoint, identity, and cloud hardening foundations for Microsoft 365 and Google Workspace.
  • Phishing simulations and user training
    Monthly simulations with short training support for users who click.
  • Dark web monitoring
    Monitor for leaked credentials tied to users and get guidance to respond quickly.
  • Monthly risk reporting support
    Support audits, renewals, vendor reviews, and repeatable monthly security conversations.
  • Evidence packaging support
    Organize security information more clearly for common review and trust requests.
  • Priority monthly strategy check-in
    Sharper review cadence for clients facing insurance, client security reviews, or compliance pressure.
Result

Stronger security plus clearer reporting support, so insurance and client security conversations are easier to manage.

Book a Compliance Review

What is included, and what is separate

Included in Defend
  • Managed security oversight for the selected plan
  • Cloud security hardening and posture guidance
  • Monthly review, reporting support, and ongoing recommendations
  • Security awareness content where included by plan
Quoted separately when needed
  • Full IT helpdesk and day-to-day user support
  • Emergency incident response and major remediation
  • After-hours work, migrations, and project labor
  • Formal compliance consulting, legal guidance, or audit opinion

Pricing shown is starting pricing. Final pricing may vary based on tenant condition, user count, tool overlap, and onboarding complexity.

Audit and compliance reporting support

Many customers choose Defend because they need to answer security questionnaires and provide evidence of controls. COMPLIANCE is designed to make that process clearer and more repeatable.

Framework-ready reporting support

Depending on your environment and plan, we can help generate reporting and evidence packages that support common frameworks and review requests, such as:

  • SOC 2 evidence support
  • ISO 27001 evidence support
  • HIPAA security evidence support
  • GDPR-related security and privacy evidence support

Reporting support helps with evidence collection and documentation. It does not certify compliance, provide an audit opinion, or replace legal advice.

Examples of what shows up in reporting
  • User and admin MFA status, risky sign-in signals, and identity protections
  • Email security posture including phishing, spoofing, and quarantine activity
  • Endpoint posture signals such as antivirus, encryption, firewall, and update hygiene
  • Security awareness training and phishing simulation completion in COMPLIANCE
  • Alerts, response actions, and monthly risk summaries

Output varies by tenant configuration and licensing. We review what you need before onboarding so expectations are clear.

How this helps during reviews
  • Provide documentation and evidence exports for security questionnaires
  • Support insurance renewals with clearer security summaries
  • Help show ongoing control operation over time, not just a one-time setup
For details on our security practices and vendor management, see Trust & Privacy. Questions: privacy@tecnicodesk.com
Request a Defend Review

How onboarding works

Quick setup, clearer expectations, and measurable improvement over time.

Step 1

Review your environment

We review your Microsoft 365 or Google Workspace tenant, remote access patterns, and the risks that matter most.

Step 2

Enable the right controls

Email protection, identity safeguards, and endpoint visibility are configured for your selected plan.

Step 3

Report and improve

COMPLIANCE clients receive clearer monthly reporting support designed for ongoing trust, insurance, and review needs.

FAQ

Do I need helpdesk or full IT support to use Tecnico Defend?

No. Tecnico Defend is a managed security service. If you already have IT support, keep it. We focus on users, email, devices, identities, cloud risk, and reporting support.

Do you support both Microsoft 365 and Google Workspace?

Yes. Defend supports Microsoft 365 and Google Workspace environments, including the identity and cloud risks that often come with remote teams.

Why is this priced above software-only tools?

Defend is not just software. It includes managed oversight, hardening, review, reporting support, guidance, and ongoing accountability so you are not left to operate the stack alone.

Can Defend help with AI readiness and internal guardrails?

Yes. Defend supports safer AI adoption by reviewing identity, access, and data exposure concerns so your business has a stronger security foundation before wider AI use.

Can I start on CORE and upgrade later?

Yes. Many clients start with CORE and move to COMPLIANCE when cyber insurance, vendor reviews, or larger customers require clearer documentation.

Are you presenting this as SOC 2 audited or certified?

No. SOC 2 is an independent attestation over controls. Tecnico Desk focuses on implementing and operating security practices and providing reporting support that helps customers package evidence for common security reviews. Learn more on our Trust & Privacy page.

Want the right Defend plan picked in 10 minutes?

Tell us your industry, whether you have cyber insurance or vendor reviews, and whether remote access or AI usage is creating concern. We will help you choose CORE or COMPLIANCE.